Kindly read this policy carefully to understand how we collect, use, protect and handle this information on our website.
What personal information is collected from our visitors?
You might be prompted to submit your full name, email address, contact number or other contact details when ordering or registering on our site, as required.
When is the information collected?
We collect the said information when you register your account on our website, order a product or service, subscribe to our newsletter, use Live Chat or enter similar other activity on our site with an intention to better serve you.
How is your information used?
The information that is collected from the user may be used in following ways:
Process your transactions and deliver the product to your address
Customize your experience for you and serve you content and product offerings that you’ll like.
Improving our website with your ratings & reviews of our products
Better response to your customer service requests.
Oversee contests, promotions, surveys or other site features.
How do we protect your information?
Regular scans for security holes, malwares and vulnerabilities are carried out on our website to make our site as safe as possible.
Information is enclosed behind secured networks with access restricted to only a few individuals with high authority, who are bound to keep it confidential. Moreover, all sensitive information is encrypted with Secure Socket Layer (SSL) technology.
Also, when the user submits or accesses their information while placing an order, an array of security measures are undertaken to ensure the safety of that personal information.
No payment transactions are stored or processed on our servers, but through a gateway provider.
The cookies on our website are used to:
You can choose whether to allow cookies to download or not through your web browser’s settings from its help menu. If cookies are turned off, some of the features of the site might not function accurately.
We are not involved in any kind of selling, trading, or any such transfer of your Personally Identifiable Information to outside parties. This excludes our web-hosting partners and such parties who support in our website’s operations, and are also bound to keep the user’s information confidential. Releasing of information may take place while complying with the law, enforcing our site policies or safety reasons.
We may sometimes offer third-party products and services on our website. Such sites would have their own separate and independent privacy policies, and the content or activities of these linked sites is not our responsibility or liability.
Still, we are eager to maintain the integrity of our site and would monitor and take feedback for these websites.
We fulfil Google's advertising guidelines which ensure users get a good and safe experience. These guidelines are present here https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense until now on our site but we may do so in the future.
COPPA (Children Online Privacy Protection Act)
Our website does not explicitly market to children younger than 18 years of age.
Fair Information Practices
To comply with Fair Information Practices we will notify you via in-site notification within 1 business day and by email within 7 business days in case a data breach occurs.
We also abide by the Individual Redress Principle. It states that users may legally pursue against data collectors and may take the help of courts and/or other agencies for investigating and/or prosecuting non-compliance by such parties.
CAN SPAM Act
Our operations are in-sync with the CAN SPAM act.
CAN-SPAM Act defines the guidelines for commercial email and lays down the rules for commercial messages as well as awards recipients with the right to stop emails being sent to them. Moreover, violation of this act attracts severe penalties.
We hereby state that our website collects your email address to send information, act upon inquiries, order processing, updating information, sending additional information, and other such activities.
As per CANSPAM, our website does not use misleading subjects, email addresses, and other such content that might dupe or harm the users. All advertisements communicated to the user are out rightly stated as such and our company’s physical address is present on the website.
If we use a third-party email marketing service it is also monitored for compliance. An unsubscribe link is put at the bottom of every message and unsubscribe requests are promptly resolved.